Six months ago, I walked into a UNHCR interview room . Here I am, I thought, another pointless interview, what for, I wonder. How could I ever speak about what happened to me? In Somalia, when people find out that that happened to you, you're out. An outcast. I felt like I wanted to throw up. Within hours the whole community would know. - A Somali Refugee in Cairo
 
 

 

4 Ahmed Basha Street
6th Floor, Garden City, Cairo
Arab Republic of Egypt

Tel: +20 2792 6425

Fax: +20 22792 6424

E-mail:
info@amera-uk.org

 

 

 

I have….
A file at UNHCR which has been
closed.I need….

Protection Doctor Children's Education
Help with UNHCR reopening Counseling Adult Education
Find my Family Food Job
A Community Clothing  

Protection
I have recently been attacked or threatened in Cairo. I need protection from a certain person who is in Cairo.

1. Go to AMERA with all of your documents and ask for help with protection.

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Help with UNHCR Reopening
I was rejected after my interview with UNHCR and my file was closed. I need help to reopen my file.

Unfortunately reopening a UNHCR file is extremely difficult. Only a very small amount of reopening requests are ever granted. As a result, AMERA can help only a few cases with specific circumstances. However, if you have new information about your claim or testimony you may…

1. Go to AMERA and ask for assistance in reopening your file.
2. Bring:
a. Any form or idenification
b. Any written information you have about your testimony or claim

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Job
I am looking for a job here in Cairo.

1. Go to All Saints, ask them to sign up for either their job placement program (mainly jobs cooking, cleaning and running errands) or the Tul Crafts income generation project, or both.
OR

1. Go to Heliopolis Community Church and ask to register for their job placement service.

OR

1. Visit St. Andrew’s and sign up for their African arts program.
2. Before you join you will have to register with St. Andrew’s. When you go ask for an eligibility interview (during office hours, at the main office on second floor). You will receive a slip of paper with a number on it; the paper also has a time and date for your interview.
3. Return to St. Andrews at the time your paper says, you will have a half-hour interview. Remember to bring: passport, UNHCR slip or card, and any other form that shows your identity.
4. One week after the interview, the church will post names of all those accepted on the bulletin board. Those whose names are not posted are not eligible to participate in St. Andrew’s programming.
5. Once accepted by the church, you may enroll in any of programs offered, dependent upon available space and language ability.
OR

Visit Maadi Community Church and ask to sign up for their job placement services.

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Doctor
I am sick and I need a doctor.

EMERGENCY and NON-EMERGENCY:
1. Proceed to the nearest government hospital. They usually charge 1 LE per visit and laboratory exams, x-rays and medicine are sometimes free if they have it available. Pregnancy care is about 15LE initial charge (covers all checkups, follow-ups, x-rays, sonar and other lab tests until delivery date) and then 40LE for a normal delivery.

OR

1. If you are unable to access medical care at a government hospital, you may call AMERA and ask for a medical team appointment.
2. When you come to your appointment bring:
a. Any form of identification
b. Any medical documents you have from the doctors you have visited.
3. An AMERA advisor will interview you and see if they can refer you to another service provider for care. AMERA does not have any doctors on staff, or ability to pay for your treatment; we will only help you access other providers.

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Counseling
I am overly sad and cannot control my emotions. Sometimes I have outbursts, or cannot sleep or stop crying. I am worried about my health and want to talk to someone.

1. If you have been the victim of violence in your home country and this is still affecting you, call El Nadeem and ask for an appointment to discuss these issues. When they give you an appointment, ask them if you need to bring an interpreter.

OR

1. Call or visit AMERA and ask for a counseling appointment.
2. When you come to AMERA bring any form of identification
3. You will stay for a one-hour interview with a counselor (and interpreter if needed) who will listen to you and offer advice or refer you to someone else who can advise you.

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Find my Family
I have lost contact with members of my family who I think are still in my home country or have moved to a new country. I would like to find them.

1. Call the International Committee of the Red Cross and ask for a family-tracing interview (3379282).
2. At the interview, bring:
a. Your identification documents
b. The last address and phone number you knew of your family members
c. Any pictures you have of your family
d. An interpreter if you don’t speak Arabic or English

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A Community
I am lonely in Cairo and want to find a group of people I can relate to and spend time with.

1. Call one of the following refugee community organizations that are in your area, make plans to meet them and find a group to join
a. Sudanese
i. The Egypt Sudanese Development and Building Association of South Sudan
ii. Nuba Mountain Association
iii. Nuer Women's Group
iv. Zande Community Group
v. Sudanese Development Initiative (SUDIA)
b. Somali
i. Somali Umbrella for Development
c. Ugandan
i. Ugandan Community Group
2. Join an educational support group at AMERA. Call to learn the times for each group.
a. Somali Women's Group (In Somali)
b. Ethiopian Women's Group (In English)
c. Young Men's Group (In English)
3. Visit some of the churches or other organizations that have social events for refugees and asylum seekers.
a. All Saints
b. St. Andrew
c. Sakakini

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Childhood Education
I have children who are of school age who are not enrolled in a school.

Register your children at a refugee school. Schools vary on identity documents required, try more than one school if you have difficulties.

Refugee Schools:
Usually Refugee Schools have Sudanese teachers and an Egyptian curriculum and cost 25-135 LE per year. There is no need of documentation for enrollment, but some schools have waiting lists. Classes are in Arabic, with the exception of St. Andrew's, All Saints and African Hope, which are in English. Children will get an education, but will not receive any recognized certificate for their efforts. The Egyptian Government does not recognize refugee schools, and therefore they are unaccredited. This means that children cannot pursue a higher education (University). For school in Arabic, go to Sakakini who acts as an umbrella for the other Arabic schools.

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Adult Education
I am an adult and I want to learn a language or a skill, either for work, my future or just a way to spend my time and meet people.

1. Contact any of the centers listed below to learn of courses offered and how to enroll, most of them do not require documents to register.

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Skills Training:

Name Address Type Fees Phone
Malaika Company Agouza Embroidery for women, job opportunity following training free 0122285987
Caritas 8 Dar El Shifa Garden City Sewing, maintenance, driving, geriatric care, carpentry free 7691771 7964441
Darfur Assoication Dokk Computers free  
Sakakini/ St. Bakhita Ahmed Saeed Abbasseya Computers and tailoring 30 LE 6824351
African Group for Development AUC,Downtown Arts and crafts with English training for women 50 LE 0101995587
St. Andrews Nasser Metro Downtown Computers, Fine Art, Crafts Sewing 20 LE 5759457
Egyptian Sudan Dev. and Build. Lewa Aseslam Arba Wa Nuss Computers 10-20 LE 9288980
All Saints 5 Michael Lutfah Zamalek Crafts training, sale of products Housecleaning training XXX 7364836
Craft Training Center 12b Ibn Marwan Hammat El Koba Crafts training, job following completion of the training 50 LE 4551564
SUDA 33 Abdel Khalik Computers and internet XXX 3956275
Sheroque for Little Projects 7 Alta’wn St. Ramsis Square following Excellent craft training, job 7-day course 250 LE 5786831
Al Mostaqbal Center 108 Magles, fl 2 Alummah, Sayeda Zenab Crafts trainging, job following completion of the training 20-350 3958770
Somali Develop Org. (SODO) 6 El Omda, fl 3 Ard El Lewah Computer courses   7324551
Language Classes:
Centre Name Address Language Fees Phone
Somali Umbrella Association for Development, SUDS Arba Wa Nuss Arabic English 15 LE 6715616
Somali Development Organisation, SODO Abbasseya English 20 LE 7324551
Modern Education Mattareeya English 45 LE  
Sudan Centre 15 Masr Wel Sudan Street Abbasseya English Arabic Dinka 20 LE 4833160
WECDBA Arab Hasanin Disuqi, Maadi English Zande 25 LE  
DSCLC Arba Wa Nuss English 10 LE  
St. Bakita Arba Wa Nuss English 20 LE  
Canossa Social Centre Halmaet Zaytoon English Arabic 30-60 LE 6388900
All Saints Zamalek Englsih Dinka 20 LE 7368391
St. Andrews Downtown English 20 LE 5759457
British Council Agouza English 750 LE 3001666
STAR AUC, Downtown English free starclasses@gmail.com

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Food
I have no money to buy food. Where can I find someone to give me food?

1. If you have been in Egypt less than two years and are pregnant, a TB patient, a large family, malnourished, or a single mother, you can go to All Saints and request food provisions.
2. If you are already registered with All Saints you can apply for food only once every two months. Go to All Saints on Monday at 10am to apply for food, and then go the following Wednesday at 12pm to pick up your food.

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Clothing
My family and I need clothing to wear, where can we find someone to help us?

1. If you are registered at All Saints and have been in Egypt for less than two years, go to All Saints on Tuesday at 9am and request a clothing donation. At their clothing store All Saints gives out clothing, donated by Egyptians and foreigners, free of charge. Three items per person.
2. Then go the following Thursday at 9am to pick up your clothing. You can only apply for clothing once.

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